



No two participants are the same. Support should reflect the person, not the label.
A diagnosis or support category never tells the whole story. Live Life Support considers the participantu2019s goals, routines, culture, relationships, communication, environment and preferred level of assistance so support discussions begin with the individual rather than assumptions about what someone should need.
There is no standard participant. Support should not pretend there is.
People may share a diagnosis, life stage or funding category and still want very different things from support. Use these pathways as a starting point, then bring the conversation back to the individualu2019s goals, preferences, culture, communication, relationships and daily life.
Find the information that fits your next step
Each pathway is presented separately so you can move directly to the information that matters.
Adults with disability
Person-centred support for adult life, routines, participation and individual goals.
ExploreYoung people transitioning
Support for the move into adult routines, services, responsibilities and community life.
ExplorePsychosocial disability
Calm, respectful support that can adapt to pace, communication and changing day-to-day capacity.
ExploreComplex support needs
Thoughtful coordination, clear communication and consistent support arrangements for more complex circumstances.
ExploreCulturally diverse communities
Support that respects language, culture, family context and individual identity.
ExploreFamilies & carers
Working alongside families and carers while keeping the participantu2019s rights, consent and voice central.
ExploreThe website should help you understand options without forcing every person through the same pathway.
Person first
Support is shaped around the individual, not a label.
Context matters
Communication, routines, culture and relationships can all matter.
Life stays central
Support should connect with everyday goals, participation and belonging.
From question to a workable next step
The process should stay understandable from first contact onward.
Start with the person
Choose the pathway that best reflects the person or support context.
Consider the whole context
Communication, culture, routines, relationships and environment can all matter.
Explore relevant supports
Move from the person-focused page to practical support options where useful.
Choose the next conversation
Use Get Support, referral or contact pathways when individual clarification is needed.

Information is most useful when it connects with everyday decisions.
Support choices make more sense when the person, routines, communication, location and goals are considered together.
- 01Person and preferences
- 02Everyday routines and places
- 03Communication and consent
- 04A clear next step
Frequently Asked Questions
Clear answers to common questions, with room to contact us if your situation is different.
Do you support people with different communication needs?
Communication preferences and accessibility needs can be discussed so information and support can be approached in a way that is more useful to the individual.
Can families or carers be involved?
Yes, when the participant wants them involved and appropriate consent is in place.
Does a diagnosis determine the support approach?
No. Diagnosis may be relevant context, but the practical support approach should also consider the personu2019s goals, routines, environment, communication and preferences.
Can support be reviewed as circumstances change?
Yes. Changes in routines, goals, living arrangements, plan circumstances or support needs can be discussed and reviewed.
Can support be adapted around communication, culture or routine?
Yes. A useful support conversation should consider the participantu2019s communication, routines, cultural context, relationships and practical environment rather than treating a category as the whole person.

