START NDIS SUPPORT

Start with what matters to you. We can work through the details together.

You do not need every NDIS support detail worked out before you contact us. Start with what you know: the support you are exploring, your goals, suburb or usual support location, preferred timing and anything important about communication or accessibility. The dedicated Support Enquiry form helps our team understand practical fit and a useful next step.

Get Support Call 0423 957 977

Registered NDIS ProviderBrisbane and surrounding communities

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Registered NDIS ProviderPerson-centred supportChoice & controlDaily livingCommunity participationBuilding confidenceSupport across Brisbane & surrounding communities

CHOOSE YOUR PATHWAY

You do not need a perfect plan before starting a useful conversation.

Begin with what you know: the support you are exploring, goals, location, timing, NDIS plan or funding context, communication and accessibility. The Support Enquiry pathway is designed to help clarify practical fit, current availability and a next step without pressuring you to decide immediately.

Your First ConversationTalk through what you are looking for without pressure to decide immediately.

Make a ReferralA clear referral pathway for participants, families and professionals with appropriate consent.

Request a CallbackChoose a safer or easier time for the team to contact you.

EXPLORE THE PATHWAYS

Find the information that fits your next step

Each pathway is presented separately so you can move directly to the information that matters.

Your First Conversation

Talk through what you are looking for without pressure to decide immediately.

Explore

Make a Referral

A clear referral pathway for participants, families and professionals with appropriate consent.

Explore

Request a Callback

Choose a safer or easier time for the team to contact you.

Explore

Funding & Fees

Understand the information we need to discuss service pricing and funding arrangements.

Explore

Frequently Asked Questions

Clear answers to common questions before you decide.

Explore

START A SUPPORT CONVERSATION

Tell us what support could make everyday life work better.

Use this focused Support Enquiry form to share goals, support needs, location, timing, NDIS and funding context, communication preferences and accessibility information relevant to a useful first response.

A PLACE TO BEGIN

You can start with a conversation.

Whether you know the support you want or are simply trying to understand your options, you do not need to have everything worked out before contacting us.

You do not need to arrive with every answer.

Tell us what you know, what matters to you, or simply what you would like help understanding. We can work through the next step together.

We’ll begin by listening.

Your enquiry starts with understanding your situation, not rushing you into a service or decision.

WHAT YOU CAN EXPECT

01 Your preferences matter

Choose how and when we contact you.

02 No pressure to decide

An enquiry is simply the beginning of a conversation.

03 Your voice has a place here

Questions, feedback and concerns are welcome.

HUMAN FROM THE FIRST CONVERSATION

Support should feel human from the first conversation.

Clear communication, respect and choice should be present before any service begins.

AFTER YOU CONTACT US

You won’t be left wondering what comes next.

We’ll review your message, contact you in a way that works for you, and agree on a useful next step.

01 We understand your enquiry

We use what you’ve shared as the starting point.

02 We contact you your way

We use your preferred contact method where possible.

03 We agree on a useful next step

There is no expectation to make every decision immediately.

Tell us what makes communication easier.

Interpreter, Easy Read, a support person, preferred contact method or another adjustment can be discussed.

Contact method · Best time · Accessibility · Support person

You remain in control of the conversation.

Asking a question or making an enquiry does not mean you have agreed to start services.

PREFER TO TALK?

0423 957 977

PREFER EMAIL?

contact@livelifesupport.com.au

Brisbane and surrounding communities

If there is an immediate threat to someone’s life or safety, call 000. This form is not an emergency response service.

SUPPORT ENQUIRY

Start a Support Conversation

Tell us what matters, what you are exploring and how you would prefer us to respond.

Private first contactAccessibility welcomeNo obligation

01About You02Support Context03What Matters04Contact Preferences

01 — ABOUT YOUTell us who we are speaking with.

Full name *I am enquiring as *Mobile number Email address *

02 — SUPPORT CONTEXTA few details help us give a useful first response.

Support to explore *Suburb or postcode NDIS plan status Plan management type When would you like support to begin? Referral organisation, if applicable

03 — WHAT MATTERSYour goals lead the conversation.

What would make everyday life work better? *Current supports or important context

04 — CONTACT PREFERENCESTell us how to make communication comfortable.

Preferred contact method *Best contact time Preferred language Would you like a support person involved? Communication or accessibility preferences

Private first contactChoose your response methodAccessibility preferences welcome

WHAT STAYS CENTRAL

Clear information is part of participant choice and control.

The website should help you understand options without forcing every person through the same pathway.

No pressure

Ask questions and understand the next step before deciding.

Clear fit

Support, timing, location and availability are discussed together.

Useful next step

The conversation should leave you knowing what happens next.

A CLEAR PATHWAY

From question to a workable next step

The process should stay understandable from first contact onward.

Choose how to start

Use a first conversation, referral, callback or direct contact pathway.

Share practical context

Location, timing, support type and communication needs help the team check fit.

Ask what you need to know

Clarify availability, funding context, service scope or the proposed next step.

Decide whether to continue

Proceed only when the next step is understandable and feels suitable.

Two people having a respectful support conversation in a comfortable indoor setting.

A supportive conversation focused on accessible communication and inclusion.

IN REAL LIFE

Information is most useful when it connects with everyday decisions.

Support choices make more sense when the person, routines, communication, location and goals are considered together.

01Person and preferences
02Everyday routines and places
03Communication and consent
04A clear next step

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Clear answers to common questions, with room to contact us if your situation is different.

What happens after I contact Live Life Support?

The team reviews the information, may ask follow-up questions, checks service fit and availability, and explains the next step.

Will I be pressured to sign up?

No. Early conversations are for understanding the request, explaining options and deciding whether there is a suitable fit.

Can I request a callback instead of calling now?

Yes. Use the Request a Callback page to provide a preferred time and phone number.

Can a support coordinator or other referrer contact you?

Yes. The Make a Referral page provides a dedicated pathway for referrals with appropriate participant consent.

What if I am unsure about funding or fees?

The Funding & Fees page explains the information that should be clarified before services begin, including the funding arrangement, applicable rates and invoicing expectations.