NDIS FUNDING, SERVICE AGREEMENTS & PRICING
Understand how your funding, service agreement and pricing fit together before support begins.
This page is not a price list. It explains the practical funding and service-agreement questions that help participants understand how support will be paid for, what is being agreed, which charges may apply, how invoices work and what to do when a plan or support arrangement changes.
Registered NDIS ProviderBrisbane and surrounding communities
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YOUR NEXT STEP
Start with the funding arrangement, then make the service details clear.
The most useful conversation is broader than fees alone. Before support begins, you should understand how your plan is managed, what the service agreement covers, the applicable rate or price limit, any travel or cancellation conditions, how invoices will be presented and how changes will be handled. Official NDIS pricing information linked on this page was last checked on 9 September 2026.
How your plan is managedClarify whether your supports are NDIA-managed, plan-managed, self-managed or paid through another agreed arrangement, because this affects howu2026
Your service agreementThe service agreement should explain the supports being arranged, responsibilities, schedule, communication, changes, cancellations and how either partyu2026
Rates and price limitsApplicable rates should be explained before services begin. Where NDIS price limits apply, check the current official pricingu2026
FUNDING, AGREEMENTS & PRICING
Six details that make the financial arrangement easier to understand
Start with how the plan is managed, then make the service agreement, pricing, invoicing and change process clear.
01
How your plan is managed
Clarify whether your supports are NDIA-managed, plan-managed, self-managed or paid through another agreed arrangement, because this affects how invoices and provider payments are handled.
02
Your service agreement
The service agreement should explain the supports being arranged, responsibilities, schedule, communication, changes, cancellations and how either party can review or end the arrangement.
03
Rates and price limits
Applicable rates should be explained before services begin. Where NDIS price limits apply, check the current official pricing arrangements rather than relying on an old copied price list.
04
Travel, cancellations and other conditions
Ask when provider travel, participant transport, cancellations, non-face-to-face work or another charge may apply so the circumstances are understood before support is delivered.
05
Invoices and service records
Invoices should identify the support delivered, date or period, quantity or duration and other information needed for the participant, plan manager or funding arrangement to understand the charge.
06
When plans or support needs change
If funding, goals, schedule, location or support needs change, raise it early so the service agreement and practical arrangement can be reviewed before misunderstandings develop.
FROM FUNDING TO AN AGREED ARRANGEMENT
A clear pathway before support begins
Funding and pricing make more sense when they are connected to the service agreement and the practical support arrangement.
Clarify the support
Identify the support, goals, schedule, location and practical requirements.
Confirm the funding pathway
Understand how the plan is managed and how the proposed support will be invoiced.
Review the service agreement
Make the support, rate, travel, cancellation, communication and change arrangements clear before commencement.
Review when circumstances change
Revisit the arrangement when funding, schedule, goals, location or support needs change.
CLEAR BEFORE YOU COMMIT
Funding clarity and a readable service agreement support informed choice.
Questions about plan management, service agreements, rates, invoices or changes should be welcomed before and during the service relationship.
Explain
Use plain language to explain the funding pathway, service agreement and applicable charges.
Confirm
Document the working arrangement before services begin and give the participant a clear record.
Review
Raise funding or service changes early so the agreement and expectations can be updated.
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Clear answers to common questions, with room to contact us if your situation is different.
Do you publish one fixed price list for every support?
No. The applicable rate can depend on the support, timing, funding context and current NDIS pricing requirements. We recommend confirming the specific arrangement before support begins.
What is a service agreement?
A service agreement records the supports and practical terms you and the provider have agreed to, including responsibilities, schedule, communication, charges and how changes or cancellations are handled.
Does the way my NDIS plan is managed affect invoicing?
Yes. NDIA-managed, plan-managed and self-managed arrangements can involve different invoicing and payment processes. The team can explain how the proposed support will be invoiced before commencement.
What if my funding or support circumstances change?
Tell us as early as possible. The service schedule, agreement, support level or funding expectations may need to be reviewed so the arrangement remains clear and workable.