


Find the participant information you need without the runaround.
Participant information should be easy to locate when you need it. Use this page to move directly to rights, service agreements, NDIS plan information, getting started, feedback, complaints, concern reporting and other practical resources connected with receiving support from Live Life Support.
Find the information you need without searching the whole site.
Participant information is organised into practical pathways for rights, agreements, NDIS plan context, feedback, complaints and concern reporting. The goal is simple: make important information easier to find before you need to ask someone else to locate it for you.
Go directly to the information you need
Each card opens a dedicated participant information pathway.
Getting Started
Understand the first steps, what information is useful and how a support conversation can begin.
ExploreYour Rights
Review participant rights, choice, privacy, dignity and pathways for speaking up.
ExploreService Agreement
See the practical details that should be clear before a service arrangement begins.
ExploreUsing Your NDIS Plan
Understand how plan context, goals and agreed funding connect with support conversations.
ExploreFeedback & Complaints
Provide feedback, raise a complaint or ask for help making the process accessible.
ExploreReport a Concern
Raise a safety, conduct or quality concern through a dedicated pathway.
ExploreYou can ask questions, involve someone you trust and use the pathway that works best for you.
Know your rights
Information should be clear enough to support informed choices.
Stay involved
Participant voice remains visible in decisions and reviews.
Speak up safely
Feedback, complaints and concerns have clear pathways.
Frequently Asked Questions
Clear answers to common questions, with room to contact us if your situation is different.
Can I ask someone to help me use these resources?
Yes. You can involve a trusted person, advocate, family member or other support person if you want assistance, subject to your consent and privacy preferences.
Where can I find NDIS information outside this website?
The resource page should be used alongside official NDIS information where relevant. The team can also help identify which Live Life Support page is most useful for your immediate question.
What if I cannot find the information I need?
Contact Live Life Support and describe what you are trying to understand. The team can point you toward the most relevant page or next step.

