WELCOME TO LIVE LIFE SUPPORT
YOUR LIFE • YOUR CHOICE • YOUR GOALS
SUPPORT THAT STARTS WITH YOU
LIVE WITH CONFIDENCE
BUILD INDEPENDENCE
STAY CONNECTED
BE HEARD • BE RESPECTED • BE YOURSELF
YOUR JOURNEY • YOUR WAY
WELCOME TO LIVE LIFE SUPPORT
YOUR LIFE • YOUR CHOICE • YOUR GOALS
SUPPORT THAT STARTS WITH YOU
LIVE WITH CONFIDENCE
BUILD INDEPENDENCE
STAY CONNECTED
BE HEARD • BE RESPECTED • BE YOURSELF
YOUR JOURNEY • YOUR WAY
WELCOME TO LIVE LIFE SUPPORT

Support That Starts With You

Live Life Support provides person-centred disability support designed around your everyday life, goals, preferences and choices. Whether you are looking for assistance with daily routines, community participation, developing confidence or simply understanding your support options, our approach begins by listening to what matters to you.

We work alongside participants, families, carers and chosen support networks to create practical support arrangements that are clear, respectful and responsive as circumstances and goals change.

PERSON-CENTRED
CLEAR COMMUNICATION
RESPONSIVE PLANNING
01

We listen first.

Your goals, routines, communication preferences and priorities shape the conversation.

02

We plan with you.

Support options and arrangements are explained clearly so you can make informed choices.

03

We keep support practical.

The focus stays on everyday life, meaningful goals and support that is genuinely useful to you.

SUPPORT DESIGNED AROUND YOU

Support should fit your life, not the other way around.

From everyday routines to community connection, we focus on support that helps you move forward with greater choice, confidence and clarity.

CHOICE-LED
RESPECTFUL
FLEXIBLE
WHAT YOU CAN EXPECT

  Your choices stay visible in decisions.

  Communication stays clear and practical.

  Support can adjust as goals or circumstances change.

Everyday life

Routines, home and practical day-to-day support.

Connection & confidence

Community participation, interests and meaningful goals.

EXPLORE SUPPORT PATHWAYS

The Support You Need, All in One Place

Use the tabs to explore common support pathways. Every person is different, so the next step is always a conversation about what you actually need.

01

Daily Living

Practical support with routines, meals, personal activities and day-to-day organisation at home.

Meals • routines • independence

02

Community Participation

Support to take part in activities, social opportunities and community life in ways that feel meaningful to you.

Connection • activities • participation

03

Travel & Appointments

Reliable assistance for planned outings, important appointments and agreed travel connected with everyday participation.

Appointments • outings • access

01

Make choices with greater confidence.

Clear information and respectful support can make everyday decisions feel more manageable.

02

Stay connected to community life.

Clear information and respectful support can make everyday decisions feel more manageable.

03

Work towards goals at your pace.

Small, practical steps can build skills and confidence over time.

01

Everyday routines can become opportunities for confidence.

Support can focus on doing things with you, not simply for you, creating space to practise, choose and build confidence in everyday life.

CHOICE-LED
RESPECTFUL
FLEXIBLE
WHAT YOU CAN EXPECT

  Your choices stay visible in decisions.

  Communication stays clear and practical.

  Support can adjust as goals or circumstances change.

Everyday Possibilities, Your Way

Everyday Possibilities, Your Way

The value of good support is often found in ordinary moments — having more choice, building confidence, staying connected and moving towards goals that matter to you.

Everyday Possibilities, Your Way

Everyday Possibilities, Your Way

The value of good support is often found in ordinary moments — having more choice, building confidence, staying connected and moving towards goals that matter to you.

01
Make choices with greater confidence.

Clear information and respectful support can make everyday decisions feel more manageable.

02

Stay connected to community life.

Clear information and respectful support can make everyday decisions feel more manageable.

03

Work towards goals at your pace.

Small, practical steps can build skills and confidence over time.

Everyday routines can become opportunities for confidence.

Support can focus on doing things with you, not simply for you, creating space to practise, choose and build confidence in everyday life.

Real-life support should feel personal, capable and encouraging.

Choice-led
Respectful
Responsive

Good support should feel clear, respectful and built around the person receiving it.

That principle guides how we communicate, plan and work alongside participants and their chosen support networks.

  • Choice-led conversations
  • Respectful day-to-day support
  • Practical communication that stays clear
Why Choose Live Life Support

Why Choose Live Life Support

The qualities below shape how we listen, plan and deliver support — with real attention to the person, not just the service.

Choice-led

01

You are involved in decisions about your support.

Clear communication

02

You are involved in decisions about your support.

Respectful relationships

Dignity, privacy and individual preferences matter.

03

Everyday relevance

05

Support connects to routines, goals and real-life priorities.

Flexible thinking

We explain arrangements and keep information practical.

06

Feedback matters

03

Your voice supports service improvement.

Real-life support should feel personal, capable and encouraging.

Choice-led
Respectful
Responsive

Good support should feel clear, respectful and built around the person receiving it.

That principle guides how we communicate, plan and work alongside participants and their chosen support networks.

  • Choice-led conversations
  • Respectful day-to-day support
  • Practical communication that stays clear
BUILDING CAPACITY

More Than Support — Confidence for Everyday Life

Where it matches your goals, support can help you practise everyday skills, strengthen routines and build confidence over time. The focus is not on doing everything for you — it is on working alongside you in ways that support participation, learning and greater independence.

YOUR GOALS SET THE DIRECTION

Confidence grows through practice, choice and real-world experience.

Support can be adjusted around what you want to practise, where you feel most comfortable and how quickly you want to progress. Small steps can become stronger routines when they are repeated in real situations.

Your paceReal-life practiceChoice-led
THE AIM

More confidence to do more of what matters to you.

01

PRACTISE

Everyday tasks with the level of guidance that feels right for you.

02

BUILD

Repeat useful routines, learn what works and strengthen skills over time.

03

APPLY

Use growing confidence at home, in the community, at appointments or while pursuing goals.

04

GROW

Review progress, adjust support and keep building toward greater independence.

CHOICE & CONTROL

Community Participation & Connection

YOUR LIFE

Your routines, relationships, culture and preferences are part of the whole picture.

YOUR GOALS

Support can connect everyday activities with the outcomes you want to work towards.

YOUR CHOICE

You should understand your options and be involved in decisions about how support is delivered.

Who We Support

Who We Support

Different people come to the website looking for different information. These pathways make it easier to find what matters — without losing sight of participant choice, relationships and informed decision-making.

01

PARTICIPANTS

A strong starting point for participants

Support information centred on your goals, preferences, rights and everyday life.

Goals & planningRights & choice
02

FAMILIES & CARERS

For families, carers & trusted supporters

Clear information for people supporting a participant, with participant consent and choice kept central.

Consent-awareClear guidance
03

SUPPORT COORDINATORS & REFERRERS

For referral & coordination conversations

A clear pathway for discussing suitability, availability and referral information.

Referral pathwayAvailability
04

AUTHORISED SUPPORT NETWORKS

For participant-chosen support networks

Practical communication with the people a participant chooses to involve in their support.

CommunicationChosen supports
How Support Starts With You

How Support Starts With You

A clear beginning helps everyone understand what happens next. We keep the pathway practical and explain each stage.

01

Tell us what you’re looking for.

Contact us, request support or ask someone you trust to help you make an enquiry.

02

Have a clear conversation.

We discuss goals, routines, preferences, communication needs and practical service requirements.

03

Confirm the arrangements.

Suitability, availability, responsibilities and agreed support arrangements are documented clearly.

04

Begin and review support.

Support starts as agreed, with space to communicate, provide feedback and review what is working.

Building Skills, Confidence & Independence

Building Skills, Confidence & Independence

Where it matches your goals, support can help you practise everyday skills, strengthen routines and build confidence over time. The focus is not on doing everything for you — it is on working alongside you in ways that support participation, learning and greater independence.

YOUR GOALS SET THE DIRECTION

Confidence grows through practice, choice and real-world experience.

Support can be adjusted around what you want to practise, where you want to use those skills and how much assistance feels appropriate.

PractiseBuildUse it in real life

Progress can look different for everyone.
Small steps, repeated experience and clear goals can all be meaningful.

01

PRACTISE

Try everyday tasks with the level of support that feels right for you.

02

BUILD

Strengthen routines and skills through repetition, encouragement and useful feedback.

03

USE IT

Bring growing confidence into home, appointments and community settings.

04

REVIEW

Notice what is working, recognise progress and decide what you want to focus on next.

BUILDING CAPACITY

More Than Support — Confidence for Everyday Life

Where it matches your goals, support can help you practise everyday skills, strengthen routines and build confidence over time. The focus is not on doing everything for you — it is on working alongside you in ways that support participation, learning and greater independence.

YOUR GOALS SET THE DIRECTION

Confidence grows through practice, choice and real-world experience.

Support can be adjusted around what you want to practise, where you want to use those skills and how much assistance feels appropriate.

PractiseBuildUse it in real life

Progress can look different for everyone.
Small steps, repeated experience and clear goals can all be meaningful.

01

PRACTISE

Try everyday tasks with the level of support that feels right for you.

02

BUILD

Strengthen routines and skills through repetition, encouragement and useful feedback.

03

USE IT

Bring growing confidence into home, appointments and community settings.

04

REVIEW

Notice what is working, recognise progress and decide what you want to focus on next.

What we focus on

Three things guide every support arrangement we build: your goals, your preferences, and your right to be involved in every decision about your own support.

03

Your voice

You remain actively involved in decisions regarding your support.

From home to community, support should feel natural and meaningful in everyday life.

These are examples of the kinds of places and activities we can discuss with you. Availability depends on location, staffing and the support requested.

01

Your goals

Support starts with knowing what you want to achieve.

02

Your preferences

Support should be provided in a way that fits your needs and preferences.

03

Your voice

You remain actively involved in decisions regarding your support.

Your Rights, Safety & Voice

These are examples of the kinds of places and activities we can discuss with you. Availability depends on location, staffing and the support requested.

01
YOUR RIGHTS

Understand your choices, privacy, dignity, access to advocacy and the standards you can expect.

Know what to expect, what matters and how your rights are protected.

01
YOUR SAFETY

Understand how safeguarding, incident response, and responsible support practices play a role

Understand the safeguards, communication and quality practices behind support.

01
YOUR VOICE

Feedback & complaints should be easy to share. You can bring up concerns and get help to express them clearly.

Share feedback, raise concerns and stay involved in decisions about support.

02

COMMUNITY

Planned participation, social activities and local connection.

03

APPOINTMENTS

Support around agreed appointments and essential outings.

04

EVERYDAY LIFE

Practical support linked to goals, routines and participation.

Location first
Tell us where support is needed.

Availability confirmed
We discuss what is currently practical.

Purpose matters
Support should connect to what you want to do.

Community Connection & Belonging

Community Connection & Belonging

Support is most useful when it connects with the places, routines and relationships that are part of everyday life. Tell us where support is needed and what you are hoping to do; we can then discuss current availability and the most practical next step.

Community Connection & Belonging

Support is most useful when it connects with the places, routines and relationships that are part of everyday life. Tell us where support is needed and what you are hoping to do; we can then discuss current availability and the most practical next step.

Current service-area information: Brisbane & surrounding communities.

YOUR DAY, CONNECTED

From home to community, support should feel natural and meaningful in everyday life.

These are examples of the kinds of places and activities we can discuss with you. Availability depends on location, staffing and the support requested.

01

HOME

Everyday routines and home-based support where available.

02

COMMUNITY

Planned participation, social activities and local connection.

03

APPOINTMENTS

Support around agreed appointments and essential outings.

04

EVERYDAY LIFE

Practical support linked to goals, routines and participation.

Location first
Tell us where support is needed.

Availability confirmed
We discuss what is currently practical.

Purpose matters
Support should connect to what you want to do.

A clear participant journey

01

Enquiry

Tell us what you are looking for.

02

Discussion

Talk through goals and practical needs.

03

Fit check

Confirm suitability and availability.

04

Agreement

Document the agreed arrangements.

05

Support begins

Start with clear communication and review.

Your direction stays visible

QUESTIONS & ANSWERS

Questions? We’ve Made the Answers Easy.

Live Life Support offers a range of disability support pathways. Availability depends on the service requested, location, staffing and current organisational capability. The best starting point is to tell us what you are looking for.

You can use the Get Support, Request Support or Contact pathways. We will discuss your goals, preferences and practical requirements before any support arrangement is confirmed.

Yes. We can communicate with people you choose to involve, while keeping your consent, privacy and decision-making central.

Support needs and goals can change. Arrangements can be reviewed with you, subject to service scope, availability and agreed documentation.

You can use the Feedback & Complaints pathway or contact us directly. We aim to make the process clear and accessible, and you can involve a support person or advocate if you choose.

Live Life Support is not an emergency service. If there is immediate danger or a life-threatening emergency, call 000. For other urgent support concerns, use the appropriate existing support or crisis pathway available to you.

Still have a question?

If the answer you need is not here, contact our team and tell us what you would like to know.

Who we support

Adults with disability, young people in transition, people with psychosocial disability, people with complex support needs, culturally diverse communities, and the families and carers who support them.

Quality, safety & trust

Registered NDIS Provider

Operating with recognised NDIS requirements and participant safeguards.

Worker Screening

Workers are screened in line with applicable NDIS Worker Screening requirements.

Your Voice

Accessible pathways are available for feedback, complaints and concerns.

Let's talk about the support that's right for you.

Whether you’re a participant, family member, carer or referrer, we’ll help you understand the next step.